Kalmar Care helps Swedish terminal deliver the goods

"We trust in Kalmar to provide optimum production capacity when we need it," says Stig Wahlstedt, CEO, Gävle Container Terminal.

The challenge

Gävle Container Terminal (GCT) – Sweden’s third largest container handling company – needed a trusted servicing partner for its sophisticated fleet, to help maintain its reputation for reliability and cost-efficiency.

• Ambitious target to keep at least three machines running on weekdays, two on weekends.
• In-house personnel needed to focus on core competence, not maintenance.
• GCT needed comprehensive support to optimise production capacity.

The solution

GCT’s tailored Kalmar Care contract ensures that the machinery is kept in optimum working order at all times. Kalmar Optimal Care guarantees round-the-clock availability by utilising Kalmar’s technical capabilities and professional maintenance management approach. The contract comprises routine servicing by Kalmar’s expert service technicians, as well as advisory services and spare parts support.

The result

GCT saves both time and money by outsourcing its maintenance to Kalmar. The guaranteed service level allows in-house personnel to focus on delivering premium customer service. The flat annual maintenance rate also improves forecasting and optimises performance. Reliable 24-hour service is one of the main benefits praised by the customer.

Backed up by expert servicing and spare Kalmar’s expert support has helped GCT consolidate its standing as a technology forerunner in the industry.